- Hotels
- Resorts
- Spas
- Restaurants and Bars
Hospitality Overview
Life|ware is a powerful hotel services platform that creates an unforgettable guest experience while improving the efficiency of both the hotel and staff. With Life|ware, guests enjoy instant access to entertainment, guest services, amenities, and events through an interface that can be completely customized to the hotel brand. Guests also have fingertip control of the room devices using the TV, touch panel, room phone, and mobile user interfaces.
Life|ware also provides real-time workflow status for guestrooms and public spaces so the staff can quickly respond to guest service requests and more efficiently manage spaces such as ballrooms, meeting rooms, pools and fitness centers. Life|ware communicates directly with the hotel’s back-end systems (POS, PMS, etc.) for data sharing and provides Life|ware dashboards for performance monitoring and system health metrics.
Modules
Life|ware includes the following modules:
- Entertainment – Provides guests with immediate access to the latest TV, movies and music so they feel the comforts of home during their stay.
- Hotel Amenities – Integrates hotel amenities that generate revenue, such as nightlife, spa, and fitness to help improve workflow and reduce calls to the front desk.
- Hotel Services – Connects guests and staff to all hotel services, such as housekeeping and maintenance, quickly and efficiently.
- Room Control – Integrates guest room technologies, such as lighting and temperature, into the TV, room phone, or smart phone.
Optional Modules
Life|ware may include the following optional modules:
- Common Area Control – Brings common spaces to life with centralized controls for items such as lights, shades, and conference equipment.
- Content Management – Customizes the room experience by offering a content management tool that permits updates to items such as text, images, and schedules.
- Systems Monitoring – Provides a dashboard that integrates real-time performance monitoring from the integrated hotel systems.
For more information about this solution, please contact us.
